Troubleshooting Center

Black Screen

• Power on with no display
• Power off with no display

Boot Issues

• The device requires multiple attempts to boot normally
• My GEEKOM Mini PC Won't Turn On
• PC cannot boot with any external devices connected at startup

Display Issues

• Re-Size BAR Support
• Multi-Monitor Displays: Black Screen or Not Detected
• Computer Turns On But No Display: Troubleshoot Display Problems

HDMI Port Fault

• HDMI Port Fault

System issue

• Cannot enter sleep mode
• Stuck on Windows OOBE? Create Local Account to Skip Microsoft Login & Updates

Fan Issue

• Abnormal Fan Noise
• How to Solve Fan Noise?

Overheating Issue

• CPU Over Temperature Error
• How to solve overheating issue?

Network Issues

• The XB547 NF network card drops the Wi‑Fi connection after a period of inactivity with Linux system
• The RJ45 port LEDs are off when the system is in shutdown state
• Ethernet Port LED Indicators
• Wired Network Anomaly
• WIFI Issue
• Slow Internet Speed Troubleshooting Fault Tree

Bluetooth Issue

• Bluetooth function unavailable
• Unable to connect to Bluetooth

Blue Screen

• Bug check code reference
• Blue Screen

Audio Issue

• Audio Issue

Automatic shutdown

• Repeated unexpected power cuts
• The device randomly powers off instantly under light loads
• The FUN9 shuts down automatically while running graphics-intensive applications or games

BIOS issue

• The system does not allow saving and exiting by pressing the F4 key.
• Change "Boot mode select" from LEGACY to UEFI
• After the BIOS upgrade, the device often automatically shuts down
• Can't boot after BIOS update

Power issue

• Powered by a USB-C monitor

Driver issue

• Windows Server 2022 dirver
• Driver fails to install

Peripheral Device issues

Compatibility Fault Rectification

• Can the KingSpec NT Series XTB M.X XXXX SATA SSD be used with the GEEKOM GTX Mega Mini PC for additional storage?
• How to enable Firmware Protection?
• USB4 Interface Functionality Compatibility Update

HDD/SSD/RAM Problem

• Kingston SSD cannot be detected by Kingston SSD Manager
• Hard drive password
• SATA Port Issue on A8 Max and AX8 Max
• Hard Disk Failure
• HDD Missing

Automatic Restart

• Automatic Restart