Some GEEKOM models may require multiple attempts to boot normally. This article covers two known scenarios: FUN-series devices with high-performance GPU upgrades, and IT13 MAX devices that require peripherals to be disconnected before booting.
| Model | Symptom | Go to |
|---|---|---|
| FUN9 / FUN11 | Fails to boot or cuts out after installing RTX 40/50 series GPU | Section 1 |
| IT13 MAX | Power light on, no display; requires 5–6 attempts with all peripherals disconnected | Section 2 |
Section 1: FUN9 / FUN11 — GPU power supply compatibility
FUN series products were designed with 500W power supplies intended for RTX 30 series and RX 6000 series graphics cards. Later high-performance graphics cards impose higher requirements on the power supply's instantaneous load capacity. The ATX 3.0/3.1 standards have specifically enhanced support for short-duration power spikes from graphics cards.
If you install newer high-performance graphics cards such as the RTX 40 or RTX 50 series, the original power supply may fail to boot, reboot, or cut out due to insufficient rated power, poor transient response, or triggered protection mechanisms.
Recommended action: Test with a power supply that has adequate wattage and complies with ATX 3.0/3.1 or newer specifications. If confirmed, upgrade the power supply at the same time as installing the new GPU. Prioritize power supplies supporting ATX 3.1 or newer standards to improve tolerance against instantaneous power surges from the graphics card.
Section 2: IT13 MAX — multiple boot attempts required
Some IT13 MAX units exhibit a known boot issue where the power indicator light turns on but no display output appears. The device does not respond to a long press of the power button and can only be powered off by disconnecting the power cable. Multiple attempts (typically 5–6) are required before the device boots successfully.
Workaround steps:
- Disconnect all external devices before attempting to power on: monitors via HDMI/DisplayPort, USB drives, keyboards, mice, docking stations, and any USB-C peripherals.
- Connect only the power adapter.
- Press the power button and wait up to 30 seconds. If no display appears and the device does not respond to the power button, disconnect the power cable to force a shutdown.
- Wait 10 seconds, then reconnect the power cable and try again.
- Repeat until the device boots successfully (typically within 5–6 attempts).
- Once the system has fully loaded to the Windows desktop, reconnect external devices one at a time.
If the long press power button does not shut down the device: Disconnect the power cable directly — this is the only way to force a shutdown when the device is in this unresponsive state.
Additional steps to try:
- Update BIOS to the latest version from service.geekompc.com — a BIOS update may resolve the boot initialization issue.
- In BIOS (press Del on startup) → Advanced → set PowerMode to Normal → F4 to save.
- Disable Fast Startup: Control Panel → Power Options → Choose what the power buttons do → uncheck "Turn on fast startup".
If the issue persists after multiple BIOS updates and the workaround is required every time, this is likely a hardware fault. Contact GEEKOM Customer Service with your product serial number and a description of the symptom for warranty assessment.
Comments
0 comments
Article is closed for comments.