Article ID Code: GK-FAQ-02
This article explains where to purchase GEEKOM Mini PCs, what to do if you cannot find a specific model, and which models have been discontinued along with their recommended replacements.
| Question | Go to |
|---|---|
| Where can I buy a GEEKOM Mini PC? | Section 1 |
| I cannot find a specific model on the website | Section 2 |
| Is the model I want discontinued? | Section 3 |
| What is the recommended replacement for my model? | Section 3 |
| Can I buy spare parts or accessories? | Section 4 |
Section 1: Where to buy GEEKOM Mini PCs
GEEKOM products are available through the following official channels:
- GEEKOM Official Website: geekompc.com — and other regions — search "GEEKOM" on your local --------widest selection, direct warranty support, occasional exclusive promotions
- Amazon: Available in US, UK, DE, FR, JP, CA, and other regions — search "GEEKOM" on your local Amazon store
- Best Buy (US): Selected models available in-store and online
- Other regional retailers: Availability varies by country — contact GEEKOM Customer Service to find an authorized retailer in your region
Recommendation: Purchasing directly from geekompc.com ensures you receive the full 3-year warranty and direct after-sales support. Third-party marketplace sellers (non-GEEKOM storefronts on Amazon) may offer different warranty terms.
Section 2: Cannot find a specific model
If a model is not visible on the GEEKOM website, it may be:
- Temporarily out of stock: The product page may still exist but show as unavailable. Check back later or contact customer service to ask about restock dates.
- Region-restricted: Some models are available only in specific regions. If you are outside the primary sales region, the model may not appear on your local storefront.
- Discontinued: The model has been replaced by a newer version. See Section 3 for discontinued models and their replacements.
- Not yet released: Upcoming models may be announced but not yet available for purchase. Follow GEEKOM on social media for launch announcements.
If you cannot find a model after checking the above, contact GEEKOM Customer Service with the model name — the team can confirm availability and suggest alternatives.
Section 3: Discontinued models and recommended replacements
The following models have been discontinued. If you are looking for one of these, the recommended replacement offers equal or better performance at a similar price point.
| Discontinued model | Processor generation | Recommended replacement |
|---|---|---|
| HX 470 | AMD Ryzen 7 4700U | GEEKOM A5 (Ryzen 7 5825U) |
| Mini IT8 | Intel Core i5-8279U | GEEKOM Mini Air12 (Intel N100) |
| Mini IT9 | Intel Core i9-9980HK | GEEKOM IT13 (Core i9-13900H) |
| Mini IT10 | Intel Core i9-10980HK | GEEKOM IT13 (Core i9-13900H) |
| Mini IT11 | Intel Core i9-11900H | GEEKOM IT13 (Core i9-13900H) |
| A1 | AMD Ryzen 5 5600H | GEEKOM A5 (Ryzen 7 5825U) |
| AS6 | AMD Ryzen 5 6600H | GEEKOM A6 (Ryzen 7 6800H) |
Note: Discontinued models may still be available from third-party sellers on Amazon or other marketplaces. For after-sales support on a discontinued model, contact GEEKOM Customer Service with your serial number.
Section 4: Spare parts and accessories
GEEKOM sells selected spare parts and accessories including:
- Power adapters: Replacement adapters for most current models
- VESA mount kits: For mounting the Mini PC behind a monitor
To request a spare part:
- Contact GEEKOM Customer Service.
- Provide your product model, serial number, and the part you need.
- The team will confirm availability and pricing.
Note: Internal components such as replacement batteries (for GeekBook laptops), fans, and motherboards are not sold separately through standard retail channels. Contact customer service for warranty repair options if an internal component has failed.
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