Article ID Code:GK-FS-06
Product Model & Availability
Q1. Is it possible to configure the mini PC as a barebone unit without RAM and storage?
We regret to inform you that none of our current models are sold as barebone units. All products come with RAM and storage included.
Q2. Can I purchase the MEGAMINI G1?
Sorry, the MEGAMINI G1 has been discontinued in all markets except Japan. You may consider other models available on our website.
Q3. I want a PC with at least a Ryzen 9 processor and 64GB RAM. Do you offer this?
We provide models equipped with AMD Ryzen 9 processors, such as the A7 Max (Ryzen 9 7940HS) and A8 Max (Ryzen 9 8945HS). Both models support up to 64GB of dual-channel DDR5 RAM.
Currently, our official website generally offers configurations with 32GB or 16GB RAM. You can purchase higher-capacity DDR modules to upgrade the memory according to your needs.
Q4. Can I buy the IT13 i9 version with a 2TB SSD configuration? /
I only see the 16GB memory version. Is there no 32GB standard version?
All models and configurations currently available for sale are displayed on our official website. If the configuration you need is not shown, it means it is either temporarily unavailable or out of stock. However, our mini PCs support storage expansion, so you can upgrade to your desired capacity on your own after purchase if you wish.
Q5. What's the price for PC with 4TB storage?
We're sorry, the only configurations you can order at present are the fixed ones displayed on the official website. RAM is usually below 128G and SSD is below 2T.
You can purchase higher-capacity modules to upgrade the storage according to your needs.
Q6. What accessories do you sell?
I. Display Accessories
GEEKOM PM16 16-inch Portable Monitor
Key specifications: 16:10 IPS panel, 178° wide viewing angle, built-in dual speakers and a 2-in-1 protective cover; fully plug-and-play compatible.
II. Storage & Carrying Accessories
GEEKOM Mini PC Carrying Bag
Key features: Thick shockproof EVA inner lining; available in Version A and Version B for different GEEKOM mini PC models. Equipped with dedicated compartments for the host, power adapter/mouse, and power cables.
III. Input Accessories
GEEKOM KM-Combo1 Wireless Keyboard & Mouse Combo
Key features: Stable wireless connection, ultra-slim and portable, plug-and-play with no software installation required; compatible with Windows and Linux systems.
IV. Expansion Accessories
GEEKOM 10-in-1 USB-C Docking Station: Supports 4K HDMI and VGA simultaneous display, Gigabit Ethernet port, 100W PD fast charging, plug-and-play with multiple interfaces; compatible with SD/TF cards (up to 128GB).
V. Imaging Accessories
NOVA 4K Ultra HD Webcam: 4K/30FPS image quality, PDAF autofocus, dual noise-canceling microphones, intelligent fill light, 360° rotatable bracket with tripod compatibility.
Q7. Can I purchase a mini PC without an operating system pre-installed?
All our computers currently come with Windows 11 Pro pre-installed, and we do not sell computers without an operating system.
Q8. The product specifications do not state the pre-installed RAM and SSD capacities. Are these empty slots, or are the memory and storage drives already pre-installed?
All our products come with pre-installed RAM and SSD. In the specifications, Memory refers to the RAM details, and Storage refers to the SSD details. You can select the specific capacities on the product page before purchasing.
Q9. What's the price of mini pc?
Our product prices are subject to change based on promotional activities. You may check the official website for the latest discounted prices from ongoing campaigns.
Q10. Is it possible to purchase the non-slip foot pads for the bottom base of the mini PC?
Sorry, the bottom non-slip foot pads are custom-fitted at the factory during production and are currently not available for separate online purchase or replacement.
Q11. Will this case fit the mini PC?
Mini PC Carrying Case:
Version A – Specifically designed for the GT1 Mega, GT2 Mega, GT15 Max, A7 Max, A8 Max, A9 Max, and Air12 Lite:
- 1 padded compartment for power adapter: 200 × 40 mm
- 1 padded compartment for power cable: 130 × 70 mm
- 1 padded compartment for Mini PC: 137 × 132 mm
Version B – For other GEEKOM Mini PCs:
- 1 padded compartment for power adapter: 186 × 66 mm
- 1 padded compartment for mouse: 133.5 × 60 mm
- 1 padded compartment for Mini PC: 122 × 114 mm
Model Comparison
Q1. The differences between the A5 mini PC with the R5-7640HS processor and the A7 mini PC with the R5-7535HS processor
Q2. What is the difference between the A8 Max and AX8 Max?
There is no difference in interface functions and actual performance. However, they feature different designs and appearances, and their heat dissipation performance also varies. The A8 Max delivers better heat dissipation and higher stability under long-term high-load operation.
Q3. The differences between the A5 Pro and the A5 Pro 2026 Edition
Compared with the standard version, the GEEKOM A5 Pro 2026 Edition is mainly upgraded with the AMD Ryzen 5 7530U processor, with power consumption reduced to 15W for better energy efficiency, paired with the new-generation IceBlast 3.0 cooling system for quieter operation.
The standard version uses the Ryzen 5 7430U with 28W power consumption, offering a lower price and higher cost-performance ratio.
The two models are basically the same in terms of memory, storage, ports, expandability and warranty policy.
Configuration Customization & Upgrades
Q1. Can I customize the PC configuration before placing an order?
Our PCs come with fixed configurations. After assembly, they will be safely packaged and shipped immediately. Therefore, after the order is confirmed, we cannot add additional components such as memory or SSD.
However, our systems are designed to support user self-upgrades. After receiving the PC, you can install compatible accessories by yourself.
Q2. How can I order memory upgrade / storage expansion services?
In the currently available configurations for direct order on the official website, we only provide some fixed specifications (e.g., 16G+1TB). We have not yet opened all capacity options for online customization.
You can purchase a larger capacity SSD to expand storage by yourself. For reference:
Q3. Can I buy a memory module for the A8 from you? / Where do I buy the extra Ram to upgrade my pc?
Sorry, we do not provide memory modules for separate purchase. You can buy memory modules that meet the A8's specifications on platforms like Amazon. Recommended brands include Crucial, Samsung, SK Hynix, and Micron.
The memory slot of the A8 supports the following specifications: Dual channel DDR5 262PIN 5600MHz SODIMM. For reference: https://service.geekompc.com/a8/
For the maximum memory capacity supported, you can refer to the CPU specifications used in the A8: AMD Ryzen™ 7 8845HS
Hardware Specification Consultation
Q1. Is the 16GB version composed of 1 or 2 memory modules?
Similar question:
Does it come with a single 16GB RAM stick or two 8GB RAM sticks?
Is the RAM configured as one 16GB module in a slot or two 8GB modules (dual-channel)?
How many memory sticks are installed in this model?
Is the RAM 2×8GB or 1×16GB?
Our memory (DDR) and solid-state drives (SSD) mainly use brands such as Kingston, Lexar, Wooposit, and Crucial. The prices of memory and SSD accessories are greatly affected by market fluctuations. In addition, to avoid batch failure issues, we do not fix the use of the same model of accessories for a specific product line.
If you purchase our product, the 32GB memory configuration you receive may consist of a single 32GB memory module or two 16GB memory modules. The 16GB memory configuration may consist of a single 16GB memory module or two 8GB memory modules.
Q2. Where is the USB receiver for the wireless keyboard and mouse set?
The wireless keyboard and mouse come with a USB receiver. Open the cover on the bottom of the mouse, take out the receiver from inside, then plug it into your computer.
Q3. What is the power consumption of the R5 7430U?
- Light load: The power consumption will drop below 15W (around 5–10W) for low heat generation and long battery life.
- Full load: It can operate at an elevated power level for a short time, with a peak power consumption of approximately 25W.
You can refer to the official AMD documentation at:
https://www.amd.com/en/products/processors/laptop/ryzen/7000-series/amd-ryzen-5-7430u.html
Q4. Which mini PC models come with OCuLink ports?
Only the Mega Game G1 has it, and this machine comes with a dedicated graphics card - RTX 4060. However, it is no longer on sale now.
Q5. Can I mount the Geekom computer on the back of a monitor and use it?
Yes, some compact products have reserved corresponding VESA mount installation positions on the back of the body.
You can refer to the following link for installation: https://help.geekompc.com/hc/en-us/articles/10986058080271-VESA-Mount-Installation-Tutorial
Q6. How can I tell which usb4 is pd out and which usb4 is pd in
PD IN:
PD OUT
Q7. Does A8 Max AI Mini PC AMD Ryzen? 7 8745HS have and NPU and is it enabled?
The A8 Max,powered by the AMD Ryzen™ 9 8945HS processor, excels in AI tasks with its dedicated Neural Processing Unit (NPU). The NPU improves processing efficiency, enabling real-time AI processing and faster decision-making.
Other Models that are equipped with NPU :
- IT13 MAX / GT1 Mega: Intel® Core™ Ultra 9 with integrated AI. Features hybrid performance with an NPU for efficient productivity and intelligent task processing.
- A9 MAX / A9 MEGA: Powered by the XDNA 2 engine, providing up to 50 TOPS NPU performance and a total AI acceleration of 77–80 TOPS. Ideal for Copilot+, local large language models, and advanced content creation.
- IT15: Equipped with Intel® AI Boost and an NPU that delivers up to 13 TOPS (INT8) peak performance for enhanced creative workloads.
Q8. I'm looking for a mini PC that can connect to 6 external monitors.
Q9. Does the pc support external graphics cards?
It supports external graphics cards if the device is fitted with a 40Gbps USB4 port with PCIe tunneling.
Software Specification Consultation
Q1. Is the product compatible with the Linux operating system?
All models on our official website support Linux. They come pre-installed with Windows 11 Pro, and users can also install Linux-based operating systems (such as Ubuntu) on their own.
The hardware is fully compatible with no driver issues, making them ideal for Linux-based scenarios including development and office work.
Q2. What software comes with the computer?
For mini PC: only the basic components of the Windows system are included, and there is no Office software.
Laptops additionally come with a PC Manager developed by GEEKOM, which supports driver updates, automatic BIOS updates, data backup and other functions.
Q3. Does GEEKOM support macOS installation?
Other Consultation
Q1. I'd like some help in selecting a mini-PC / I need help buying a computer
Would you mainly use it for daily office work and home entertainment, or for professional purposes such as gaming and design? Also, do you have any requirements in terms of budget and hardware configuration?
Q2. Can I play Horizon Forbidden West on the GEEKOM A7 2026?
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Core Configuration
The GEEKOM A7 2026 is equipped with the powerful AMD Ryzen 9 7940HS processor (or Ryzen 7 7840HS), along with the top-tier integrated AMD Radeon 780M graphics card available on the market.
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Game Performance
- Playable: The hardware configuration of the A7 exceeds the minimum system requirements of the game (minimum requirement: GTX 1650 level graphics card).
- Recommended Settings: At 1080P resolution with medium graphics preset, you can get a relatively smooth gaming experience. It is highly recommended to enable AMD FSR (FidelityFX Super Resolution) or XeSS upscaling technology in the game settings, which can significantly boost frame rate and deliver much smoother gameplay.
- Advanced Recommendations
- Memory Capacity: Please ensure your device is installed with 32GB dual-channel memory (16GB×2). Since integrated graphics share system memory, large-capacity dual-channel memory is critical for improving performance in AAA games.
Q3. I would like to inquire about information on one of your products.
Which product would you like to know more details about? (such as product specifications, features, pricing and discounts, etc.)
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