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  1. GEEKOM Help Center
  2. Troubleshooting Center
  3. Peripheral Device issues
  4. Connection Issues

Connection Issues

  • How to connect my wireless keyboard and mouse.
  • The wireless keyboard and mouse are not working.
  • The mouse seems unresponsive
  • The SD card slot cannot read memory cards.
  • The external hard drive enclosure cannot be detected via the IT15 USB4 port
  • Only one USB‑C monitor detected after power cycle; second monitor needs cable re‑plug
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