PIN Code Invalid

1. On the login screen, click "Sign-in options" and select the "Password" icon
2. Enter the Microsoft account password linked to this account to complete the login

3. After logging in, press Win+I to open Settings → Accounts → Sign-in options

   

4. In the "PIN" section, click "Remove" and confirm the action
5. Click "Add" and follow the wizard to set up a new PIN
6. Restart the computer to verify if the PIN works properly

1. Enter Safe Mode:
   • Force shutdown 3 times (immediately press and hold the power button to cut power after startup); the fourth startup will automatically enter Safe Mode
   • Select in order: Troubleshoot → Advanced options → Startup Settings → Restart

   • After restart, press F4 to enter Safe Mode

      
2. Log in using the account password in Safe Mode (PIN is disabled by default in Safe Mode)
3. After logging in, press Win+I to open Settings → Accounts → Sign-in options, then remove and re-add the PIN
4. Restart the computer to verify if the PIN works properly

5. If it still fails, check the status of key services:

   • Press Win+R, type services.msc, and press Enter
   • Ensure the following services are "Running" with startup type set to "Automatic":
     • Windows Biometric Service
     • Credential Manager
     • NgcSvc (Next Generation Credentials)
   • If any service is not running, right-click and select "Start"; if starting fails, try "Restart"
    
6. Restart the computer and verify normal login

• Enter Safe Mode → Troubleshoot → Advanced options → Startup Repair

• Or enter the system, press Win+R, type CMD, and use the command prompt to execute system file repairs:

  sfc /scannow
  
  DISM /Online /Cleanup-Image /RestoreHealth
  
  Get-AppxPackage Microsoft.AAD.BrokerPlugin | Reset-AppxPackage

   

Enter the system, then open Settings → System → Recovery → Reset this PC.

Or Enter Safe Mode → Troubleshoot → Reset this PC

How do I reset my PC to its factory settings? – GEEKOM Help Center