Missing invoice details: how to get a corrected invoice

Introduction

If your invoice is missing essential details such as the invoice number or VAT identification, you can request a corrected invoice by using the link provided in your support email. This article explains what to do if the invoice you received is incomplete and how to get an updated version.

How to get a corrected invoice

To generate a new invoice with the correct details, follow the link included in your support email. This will take you to the invoice request or download page where you can retrieve an updated invoice containing the invoice number and VAT identification, if applicable.

If the invoice still looks incorrect

If you have used the link in the support email and the invoice is still missing information, reply directly to the email for further assistance. Our support team can review the issue and help provide the corrected invoice you need.

Additional information

Please make sure you are using the most recent support email related to your invoice request. If you need help locating the email, contact support and include any relevant billing details so we can assist you faster.