1) Products that have been misplaced or stolen
2) Products that have passed their warranty period
3) Products that with no quality problems (30 days after purchase)
4) Products received for free
5) Products repaired by third parties
6) Products damaged by improper operation (including, but not limited to, drops, extreme temperatures, water, and improper usage)
7) Computers used for over six months are not eligible for returns or refunds. Replacement is only available for computers of the same model.
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