Return Process

1-Please contact our customer service for the return address.If you return the product to the warehouse without confirming with the customer, you will not be able to obtain a full refund.

(GEEKOM expects packages to be returned in as original condition as possible.)

2-After you return the item, please provide the tracking number to our customer service to process the return or exchange. No return or exchange processing fees.

3-We usually process your return package within 3 to 5 business days after it arrives.

4-If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

5-If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.