Address Information and Modifications – GEEKOM Help Center

To change your shipping address for a GEEKOM order, follow these steps:

Ensure your order has not yet been shipped. Once shipped, address changes cannot be guaranteed.
Contact GEEKOM customer support with your order number and the new shipping address.
Provide any documentation required to verify the address change.
Once verified, our team will update your shipping information accordingly.

Please note: Any delivery failure or delay resulting from an incorrect address provided at checkout is the customer's responsibility.

Address Information and Modifications

Changing your shipping address after placing an order may be possible depending on your order status. Please review the information below before contacting us.

When can you change your shipping address?

Order pending or processing: Address changes can be requested. Contact our support team as soon as possible.
Order shipped: We cannot guarantee address changes once your order has been handed to the carrier. You may need to contact the carrier directly.
Order delivered: Address changes are no longer possible after delivery is complete.

How to request an address change

Check your order confirmation email for your order number.
Contact GEEKOM customer support through one of the following channels:
- Email: support@geekompc.com
- Live chat: Available on our website at help.geekompc.com
Provide your order number and the correct shipping address.
If required, provide documentation to verify the address change.
Our team will confirm whether the change can be made and update your shipping information accordingly.

Processing time

Address change requests are typically reviewed within 1 business day. You will receive a confirmation email once the update has been made.

International and cross-border orders

For international orders, address changes may be subject to additional restrictions depending on the destination country and the carrier's policies. Customs documentation may also need to be updated. Contact our support team as early as possible to avoid delays.

Important note

Any delivery failure or delay resulting from an incorrect address provided at checkout is the customer's responsibility. GEEKOM is not liable for packages delivered to an address entered incorrectly at the time of purchase.

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